Skip to product information
1 of 3

Online Design Consultation

Regular price
$0.00
Regular price
Sale price
$0.00

Please add your phone number at checkout, and we will call you at your chosen time. 

Not sure which colour, design or wool piece is right for your home? Book a private one-on-one consultation with our team.

Choose a day and time that suits you, and we'll connect with you via FaceTime or video call. Show us your space, talk us through your style, and we'll guide you through our collection to help you find the colours, textures and designs that work best.

We'll be able to show you our products up close, compare different options and answer any questions you have, all from the comfort of your home.

Your consultation can cover:

  • Choosing colours and designs to complement your space

  • Comparing different wool throws and products

  • Styling advice for your home

  • Viewing products up close via video

  • Answering questions about wool, sizing and care

  • Helping you find the right piece for your space or as a gift

HOW IT WORKS

Select a suitable day and time when booking. We'll then contact you to arrange your FaceTime or video call and make sure we're ready with the products you'd like to see.

A relaxed, personal way to shop our collection with the help of our team.

    Online Design Consultation
    Online Design Consultation

    FAQs

    How long will it take for my purchase to be delivered?

    To the North Island 2-3 working days and to the South Island 1-2 working days. Postage overseas will take 5-15 days. View our Shipping & Returns page here for more info.

    Do you offer exchanges?

    Yes, you can exchange your product for another item in our store within 14 days of purchase.

    What is your return policy?

    If you’re not completely satisfied with your purchase, we’ll refund your money, guaranteed. You’re also welcome to exchange your product for any other item in our store.

    How do I care for my product?

    THROWS:

    • Do not wash your throw in the washing machine. The heat can cause shrinkage, and the spinning can cause loss of shape. 
    • This product is not suitable for bleaching. 
    • When ironing this product, use a cool setting with a max temperature of 110 degrees Celcius. 
    • Cleaning this product will require professional dry cleaning.  

    BEDDING BLANKETS:

    Wool is a 100% natural fibre and with the right care our blankets and throws can last for generations. We recommend dry cleaning.

    KNITWEAR:

    Please refer to the instructions on the label for care instructions.

    How easy is it to look after knitwear?

    It’s not that difficult to look after your wool. It may not be as simple as other garments which can be thrown in a washing machine, but it’s not as hard as many believe. If you follow the instructions carefully you’ll discover that it will be worth the extra effort.

    How do I wash my cashmere?

    Most of our wool is hand wash unless otherwise stated. Do not wring or rub as this will stretch your garment. Rinse thoroughly but carefully and dry flat on a towel to help soak up any excess water.

    How do I store my cashmere?

    During the warmer months, chances are your knitwear won’t be worn as much as they were during the winter. Because of this you need to ensure that they are properly stored and protected. Always ensure your cashmere is clean before storing.

    How do I get in touch?

    You will see a 'Chat' button on the bottom right of the screen. Press this to chat with us, if we don't reply straight away, you will get your answer emailed. Alternatively, contact Polly at 0211862784 or polly@exquisitewooltraders.co.nz

    Where are the products made?

    Most of our wool products are made proudly and exclusively in the UK.

    We source from the highest quality mills from which we have had decades of family ties. Learn more about our story here.

    What are the sizes for the products?
    Wool throws sizes:

    185cm x 140cm approximately for tasseled Merino and Pure Wool throws & 115cm x 180cm for blanket stitch throws.

    New Zealand Wool Bedding Blankets sizes:

    Throw (115x180cm), Single (180x230cm), Queen (230x255cm), and King (255x280cm).